Q&A
Q: Do you need to come early to pick up tickets?
A: No, online purchasers need ONLY to show ID at the door.
Q: How do I contact Backstage 54 Entertainment?
A: By email hello@backstage54.com
Q: Can I get a refund for tickets I don’t want or can’t use?
A: All prices are final. No Refunds. No Exchanges.
Q: Do you have group rates?
A: Group rates for ticket sales are generally available if you call +1 778 863 7746. Group rate is available for 20+ tickets.
Q: Can I upgrade my tickets on the day of the event
A: Absolutely! As long as there are still VIP areas available. If you are interested in upgrading your tickets on the day of the event, see our associate at the Will Call/Box Office.
Q: What are the age restrictions at the events?
A: For an all-ages show, guests of all ages are welcome with an admission ticket. Children ages 12 and under must be accompanied by an adult. Children under the age of 5, don’t require a ticket, but must be accompanied by an adult. Other shows may have an age restriction of 17, 18, 19 or 21. Age restricted shows will be notated when purchasing tickets. Please review or inquire about any age restrictions prior to purchasing tickets.
Q: Didn’t find the answer you were looking for?
A: Just ask us here (hello@backstage54.com) and we’ll get back to you right away!
